FAQ’s

Zipporaa accepts the following payment methods:
CREDIT CARD: VISA, MasterCard, American Express, and Discover

Zipporaa maintains the highest level of security for all transactions by utilizing certified secure servers, as well as modern encryption technologies (SSL). Only secure HTTPS connections are employed, as shown in the URL prefix in the address bar of your browser.

The system will always prompt you to input your CVV code for each order to ensure the security of your credit card purchases. Our Payments department may run anti-fraud verifications and contact you for further information prior to confirming the transaction to further ensure the security of your order.

Orders cannot be canceled once confirmed. Our service representatives will confirm your order using the provided contact information to confirm your placed order.

Zipporaa offers promotional codes with discounts in its newsletter. To avail of or receive promotional codes, subscribe to our newsletter.

If the product is not available during the time you are intending to purchase it, you may contact and reserve the product. We will let you know once it is available.

 

Exchanges are currently available only if you want to exchange the product for a different size, not for a different product or color. You have 20 days after receiving your order to get in touch with our service professionals and request an exchange.

Once your order is confirmed, you will be given a tracking number, using which you can track your order.

 

If you wish to delete your account on ZIPPORAA, you can get in touch with us using the contact information on: https://zipporaa.com/contact

 

To reset your account password, click on “Lost your password?” on https://zipporaa.com/my-account/ and follow the mentioned directions.